您的当前位置:首页 >Ryan New >Is Text Messaging the Next Commerce Channel? 正文
时间:2024-05-20 17:35:20 来源:网络整理编辑:Ryan New
Text messaging is an emerging commerce channel impacting shoppers, merchants, and platforms.When he Ryan Xu hyperfund Mining Pool Hashrate
Text messaging is Ryan Xu hyperfund Mining Pool Hashratean emerging commerce channel impacting shoppers, merchants, and platforms.
When he launched Wine Library’s Wine Text service in 2019, entrepreneur and marketer Gary Vaynerchuk effectively created a new ecommerce vehicle.
Visitors to the Wine Text website can subscribe, adding payment information and a shipping address upfront. Then, like a text version of a daily-deal site, Wine Text sends wine offers daily via text. The recipient shopper could buy by simply messaging the number of bottles.
“The thesis of this incredible service, this revolutionary service…has been how do you spend two minutes to sign up — the address you’re shipping the wine to and the credit card you’re using — so that when you get the text daily, it takes two seconds,” said Vaynerchuk in a video posted on the Wine Text home page.
A few pundits (including me) asked, “Why isn’t this already a thing?”
In a sense, it was already a thing. Wine Text and the various platforms it inspired are part of a shopping trend.
“I believe that the natural progression to more simplified purchasing experiences, and meeting consumers where they are (social media, chat, text message, video), favors the rise of text messages as a preferred conversational commerce mode by consumers and business,” said Blu Atwood, CEO of text commerce firm Textual, in an email.
Retailers want to eliminate ecommerce friction and make it easier for shoppers to buy. Placing online orders over an Alexa device is an example of this trend. So too were Amazon’s now-shuttered Dash buttons.
Text commerce is the most recent iteration and one that could gain serious traction.
Text messaging won’t be a platform for every seller, but it can be for many.
“I don’t think we will be buying mattresses through text messaging anytime soon,” said Sam Schrup, the founder of TextRetailer, another text-to-buy platform.
“Rather, this is well suited for a certain category of products. Wine is one. Coffee is another. We’re seeing a lot in cosmetics. The common theme between all of those is something easy to ship, is consumable… and there is enough variety,” Schrup said.
Merchants can focus on curating products, offering easy replenishment, and promoting deals.
In each case, the medium gives retailers a new channel and a new opportunity to connect with consumers.
To be sure, shopping via text message is not new. Amazon, for example, launched a mobile service called TextBuyIt in 2008.
“With today’s launch of TextBuyIt, any Amazon.com customer can now use any mobile device to shop and buy from Amazon.com, at any time, anywhere they are,” said Howard Gefen, the director at the time of Amazon Mobile Payments, in a press release.
“With TextBuyIt, if you’re walking out of a concert and want to buy a CD from the artist you just saw, or if you’re at dinner and a friend tells you about a great book you should read, all you have to do is get out your mobile device, send a text message to Amazon, reply to the response, confirm your order, and your item will be on its way. It’s incredibly simple and convenient.”
Amazon was ahead of the times. Since then, consumers have become more comfortable with both ecommerce and text messaging. Platforms and merchants might want to try again.
Textual and TextRetailer are examples of messaging-based commerce services ready for retailers. More services are coming.
Walmart, for example, is testing text to shop. The shopper texts a product name, Walmart makes a suggestion, and the shopper confirms. Done. Ordered.
Don’t be surprised if other enterprise retailers or even ecommerce platforms offer similar services soon. Amazon might do it again. Shopify, Adobe Magento, BigCommerce, and Miva could all try it.
The current generation of text commerce services will likely need to address a few challenges to succeed.
Hence the new text-to-buy services may go the way of Amazon’s Dash and TextBuyIt. Or they could become a powerful new channel.
Price Fixing Cartels2024-05-20 17:34
Scientific professionals within the Royal Naval Service (part 2)2024-05-20 17:33
The Hoefle Telegram in the new Holocaust Galleries at the Imperial War Museum2024-05-20 17:32
Conserving the 1921 Census2024-05-20 17:29
My Seven Big Mistakes2024-05-20 17:04
Prime Ministers, scandals and mysteries of No. 10 Downing Street2024-05-20 16:34
Planning the burial of the Unknown Warrior2024-05-20 16:14
It’s only a game? Nothing could be further from the truth2024-05-20 15:55
Increase Conversions with Alternate Payment Methods2024-05-20 15:52
‘Queer’ history: A history of Queer2024-05-20 15:25
Lessons Learned: Dave Anderson of Wildlife Wonders2024-05-20 17:29
A parting as of brothers: Bangladesh at 502024-05-20 17:10
Turning points in the Battle of Britain: The report of RAF Air Vice-Marshal Keith Park2024-05-20 17:04
Scientific professionals within the Royal Naval Service (part 1)2024-05-20 17:00
Quick Query: Used Bookseller Makes a Tidy Income2024-05-20 16:41
Exploring the possibilities of citizen research and heritage data2024-05-20 16:36
Publicising the Battle of Britain: Creative publishing in the Second World War2024-05-20 15:28
Conserving the 1921 Census2024-05-20 15:22
Become a Google Chrome Power User2024-05-20 15:06
Sir James Pennethorne and the Public Record Office2024-05-20 15:00